Privacy Policy

This Privacy Policy describes how Choosypanda (the "Site", "we", "us", or "our")collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Choosypanda.shop (the "Site") or otherwise communicate with us(collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services,whether you are a customer,website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

If you do not agree to this Privacy Policy, please do not use or access any of the Services. After the order confirmation, all orders are processed within 48working hours(excluding weekends and holidays). A second notification will be sent to you once your order has been dispatched. Free shipping is provided on all pre-paid orders. Shipping cost is added in COD orders only. Orders are presently only processed and delivered within India only.

The order will be delivered within 5-7 days. You have 7 days from the time you receive your product to seek a refund. If your request is approved, it will take an additional 4-5 days to execute the return. This is in accordance with our 7-day return and refund policy. In order to be eligible for a refund, your item must be returned with all tags attached, unworn, unused, and unwashed, in the exact condition that you received it.

The invoice or other evidence of purchase is also required. The refund will be initiated after the product is received. Refunds take 3-5 business days to appear in your original form of payment. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION To provide the Services,we collect and have collected over the past12 months personal information about you from a variety of sources, asset out below. The information thatwe collect and use varies depending on how you interact with us. In addition to the specific uses set out below,we may use information we collect about you to communicate with you, provide the Services,comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

WHAT PERSONAL INFORMATION WE COLLECT The types of personal informationwe obtain about you depends on how you interact with our Site and use our Services. Whenwe use the term "personal information",we are referring to information that identifies, relatesto, describes orcan be associated with you. The following sections describe the categories and specific types of personal information we collect.

INFORMATION WE COLLECT DIRECTLY FROM YOU Information that you directly submit to usthrough our Services may include: Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

INFORMATION WE COLLECT THROUGH COOKIES We also automatically collectcertain information about your interaction with the Services("Usage Data"). To do this,we may use cookies, pixels and similar technologies("Cookies"). Usage Data may Basiccontact details including your name, address, phone number, email. Order information including your name, billing address,shipping address, payment confirmation, email address, phone number. Account information including your username, password,security questions. Shopping information including the items you view, put in yourcart or add to your wishlist. Customersupport information including the information you choose to include in communications with us, for example,when sending a message through the Services

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

INFORMATION WE COLLECT THROUGHCOOKIES We also automatically collect certain information about your interaction with the Services("Usage Data"). To do this,we may use cookies, pixels and similar technologies("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

INFORMATION WE OBTAINFROM THIRD PARTIES Finally,we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf,such as: Any information we obtain from third parties will be treated in accordancewith this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information,see the section below, Third Party Websites and Links.

HOW WE USE YOUR PERSONAL INFORMATION Companies who support our Site and Services,such as Shopify. Our payment processors,who collect payment information (e.g., bank account,credit or debitcard information, billing address) to process your payment in order to fulfill your orders and provide you with products orservices you have requested, in order to perform ourcontract with you. When you visit our Site, open orclick on emailswe send you, or interact with our Services or advertisements,we, or third partieswework with, may automatically collectcertain information using online tracking technologies such as pixels,web beacons,software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information,see the section below, Third Party Websites and Links.

HOW WE USE YOUR PERSONAL INFORMATION

Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews. Marketing and Advertising. We use your personal information for marketing and promotional purposes,such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. Security and Fraud Prevention.

We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your accountcredentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. Communicating with you. We use your personal information to provide you with customersupport and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you

COOKIES Like many websites,we use Cookies on our Site. Forspecificinformation about the Cookiesthatwe use related to powering ourstore with Shopify,see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services(including to remember your actions and preferences), to run analytics and better understand user interactionwith the Services(in our legitimate intereststo administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookiesthrough your browsercontrols.

Please keep in mind that removing or blocking Cookiescan negatively impact your user experience and may cause some of the Services, including certain features and general functionality, towork incorrectly or no longer be available. Additionally, blocking Cookies may notcompletely prevent howwe share informationwith third partiessuch as our advertising partners.

HOW WE DISCLOSE PERSONAL INFORMATION In certain circumstances,we may disclose your personal information to third partiesfor legitimate purposessubject to this Privacy Policy. Such circumstances may include: We have, in the past12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about usersfor the purposesset out above in "Howwe Collect andUse your Personal Information" and "HowweDisclose Personal Information": With vendors or other third partieswho perform services on our behalf (e.g., IT management, payment processing, data analytics,customersupport,cloud storage, fulfillment and shipping). With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partnerswill use your information in accordancewith their own privacy notices. When you direct, request us or otherwise consent to our disclosure ofcertain information to third parties,such asto ship you products or through your use ofsocial mediawidgets or login integrations,with yourconsent. With our affiliates or otherwisewithin ourcorporate group, in our legitimate intereststo run a successful business. In connectionwith a businesstransaction such as a merger or bankruptcy, to complywith any applicable legal obligations(including to respond to subpoenas,searchwarrants and similar requests), to enforce any applicable terms ofservice, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

 

Category Categories of Recipients Identifiers such as basic contact details and certain order and account information Commercial information such as order information,shopping information and customer support information Internet or other similar network activity,such as Usage Data Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners,customersupport partners and data analytics providers) Business and marketing partners Affiliates

 

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you. User Generated Content The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, thiscontentwill be public and accessible by anyone. We do notcontrolwhowill have accessto the information that you choose to make available to others, and cannot ensure that partieswho have accessto such informationwill respect your privacy or keep it secure. We are not responsible for the privacy orsecurity of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

THIRD PARTY WEBSITES AND LINKS Our Site may provide linkstowebsites or other online platforms operated by third parties. If you follow linksto sites not affiliated orcontrolled by us, you should reviewtheir privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy orsecurity of such sites, including the accuracy,completeness, or reliability of information found on these sites. Information you provide on public orsemi-public venues, including information you share on thirdparty social networking platforms may also be viewable by other users of the Services and/or users of those third-party platformswithout limitation asto its use by us or by a third party. Our inclusion ofsuch Category Categories of Recipients Identifierssuch as basiccontact details and certain order and account information Commercial information such as order information,shopping information and customersupport information Internet or othersimilar network activity,such as Usage Data Vendors and third partieswho perform services on our behalf (such asInternet service providers, payment processors, fulfillment partners,customersupport partners and data analytics providers) Business and marketing partners Affiliates links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

CHILDREN’S DATA The Services are not intended to be used by children, andwe do not knowingly collect any personal information aboutchildren. If you are the parent or guardian of a childwho has provided uswith their personal information, you may contact us using the contact detailsset out belowto request that it be deleted. As of the Effective Date of this Privacy Policy,we do not have actual knowledge thatwe “share” or “sell” (asthose terms are defined in applicable law) personal information of individuals under16 years of age.

SECURITY AND RETENTIONOF YOUR INFORMATION Please be aware that no security measures are perfect or impenetrable, andwe cannot guarantee “perfectsecurity.” In addition, any information you send to us may not be securewhile in transit. We recommend that you do not use unsecure channelsto communicate sensitive orconfidential information to us. Howlongwe retain your personal information depends on different factors,such aswhetherwe need the information to maintain your account, to provide the Services,complywith legal obligations, resolve disputes or enforce other applicable contracts and policies.

YOUR RIGHTS AND CHOICES Depending onwhere you live, you may have some or all of the rightslisted belowin relation to your personal information.However, these rights are not absolute, may apply only in certain circumstances and, in certain cases,we may decline your request as permitted by law. Rightto Access/ Know. You may have a right to request accessto personal information that we hold about you, including detailsrelating to thewaysinwhichwe use and share your information. RighttoDelete. You may have a right to request thatwe delete personal informationwe maintain about you. Rightto Correct. You may have a right to request that we correct inaccurate personal information we maintain about you. Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request thatwe transfer it to a third party, in certain circumstances and with certain exceptions. Restriction of Processing: You may have the right to ask usto stop or restrict our processing of personal information. Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.

Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial. Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emailsto you. If you opt out,we may stillsend you non-promotional emails,such asthose about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity,such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent,wewill require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

COMPLAINTS If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

INTERNATIONAL USERS Please note that we may transfer,store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries. If we transfer your personal information out of Europe,we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

CONTACT Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you or email us at :- barikmanoj473@gmail.com physical address- Maheshpur, Sultanpur, Balasore, Odisha, 756036,India